This privacy notice details how we use information collected by our websites: https://www.RejuvenceClinic.co.uk, https://www.CircumcisionPro.co.uk, https://www.RejuvenceMedical.co.uk.

For the purposes of the Data Protection Act 1998 we confirm that the proprietor and operator of the above websites is Facial Aesthetic Cosmetic Enhancement Clinic Ltd, a company registered in England with company number 08717446, whose registered address is 36 Lichfield Street, Walsall WS1 1TJ. The data controller is Dr Mohammad Ruhul Amin of Rejuvence Clinic, 797 Commercial Road, London E14 7HG. We are registered with the Information Commissioner’s Office – Registration Number: ZA175838.

You can contact our privacy officer at the address above or by emailing info@rejuvenceclinic.co.uk.

Whilst telephone consultations are discouraged, we acknowledge some circumstances when this service may be helpful; particularly for our patients who will be travelling long distances. New patients, seeking advice from a practitioner in a telephone discussion, require a diary appointment of 30 minutes. Patients must call the clinic at the time agreed.

We collect your personal data for the purpose of processing your requests for information and providing cost quotes for Rejuvence Clinic/Circumcision Pro/Rejuvence Medical services to carry out treatment, in which you have registered your interest. We will not disclose your personal data or any other personal data provided by you to us to any third party.

We do not collect additional information about you from other sources, such as public records or bodies, or private organisations.

Specifically, we may use your personal data to communicate with you, provide information and cost quotes to you pursuant to your requests. Contact with us will be at your discretion. Rejuvence Clinic/Circumcision Pro/Rejuvence Medical may also use your telephone number to follow up your information request by telephone for the purposes of discussing any treatment or service for the purpose of booking an appointment for you. You hereby consent to this use of your personal data.

With regard to any sensitive personal data (as defined in the Data Protection Act 1998) which we collect from you, which may include details of medical conditions or medical history, upon submission of an information request via the Website, you hereby expressly consent to our processing of such sensitive personal data for the sole purpose of responding to your information request. You acknowledge and agree that in the event that Rejuvence Clinic/Circumcision Pro/Rejuvence Medical requires any sensitive personal data from you, it will be your responsibility and at your discretion to disclose such sensitive personal data to the Third Party Provider in question.

We may also use your personal data to better understand who uses our Website and the pages they access so as to be able to improve the Website. From time to time, we may also use your personal data to contact you for market research or client care survey purposes, but we will always give you the opportunity to opt-out of such market research and client care surveys. We will otherwise ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required by law.

You agree to the use of your personal data or other personal data you have provided to us for the above purposes. If we wish to use your personal data or other personal data you have provided to us for new or different purposes, other than for which it was originally supplied, we will request your written permission first. We take seriously the trust you place in us.

You agree that if we transfer ownership or management of the Website or Rejuvence Clinic/Circumcision Pro/Rejuvence Medical to a third party we may also transfer your personal data or other personal data you have provided to us and any other information about you to such third party, provided such third party agrees to observe this policy.

Rejuvence Clinic, Circumcision Pro and Rejuvence Medical (Facial Aesthetic Cosmetic Enhancement Clinic Ltd – our legal name) uses personal and confidential information for several purposes. Further details regarding how your personal information is used can be provided upon request.

Transmission of data and information via the information request function on the Website is not a secure or encrypted transmission method for sending your personal data, unless otherwise indicated on the Website. Accordingly, your attention is drawn to the fact that any information and personal data carried over the Internet is not secure. Information and personal data may be intercepted, lost, redirected, corrupted, changed and accessed by other people.

We set strict security standards to prevent any unauthorised access to your personal data once we have received it and wherever possible we will use adequate security software and working procedures to ensure the security of your personal data. To prevent unauthorised access, maintain accuracy, and ensure proper use of personal data, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

Data Sharing

We do not share your personal details with any other third party services or companies. Parts of our Website contain links to third party websites (“Third Party Websites”) for your convenience and information. If you use these links, you will leave the Website. When you access a Third Party Website, please understand that we do not control the content of that Third Party Website and are not responsible for the privacy practices of that Third Party Website.

We suggest that you carefully review the privacy policies of each Third Party Website that you visit. This Privacy Policy does not cover the information practices of those Third Party Websites linked to our Website. Third Party Websites may send their own cookies to users, collect personal data, or solicit personal information. Third Party Websites may operate very different privacy practices to this Website. Links to Third Party Websites on the Website do not imply that Rejuvence Clinic/Circumcision Pro/Rejuvence Medical endorses those Third Party Sites or agrees with any of the views or information set out on such Third Party Websites.

In order to receive or use our services, when you make an enquiry through our websites or make a booking on the telephone, you will be asked to submit personal information about yourself or the patient. The information we require will include your name, address, date of birth, phone number and email address. We may also record all your appointments, medical examination notes, complaints and we will transcript any telephone conversations. Payments and or refunds made will be recorded but we will not hold any bank or credit/debit cards about you.

By entering your details in the fields requested, you enable Rejuvence Clinic/Circumcision Pro/Rejuvence Medical and its service providers to provide you with the services you select. Any information you provide to us will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you post or send any offensive or inappropriate content anywhere on our social media sites or websites or act in any disruptive way we may use whatever information is available to us, about you, to stop such behaviour. We will hold your personal information on our systems for as long as you use or services or for a period of a minimum of 7 years from your last appointment.

– PCI DSS Level 1
– ISO 27001 (Information Security Management System)

Under the Data Protection Act 1998, we have to provide you, as a “data subject” with a readable copy of all personal data which we may hold about you, we will do this within one month of receiving your written request for us to provide it, in most cases we will not charge for this request. However, if we feel that the request is manifestly unfounded or excessive then we may apply a charge or refuse the request. Evidence or proof of your identity (for example, a copy of your passport, driver’s licence or current bills) will be required for any data requests.

If we need to access your NHS medical records, you will need to give us your written consent for this on each occasion.

It is both in our interest and yours to store and process accurate personal data. If the data we hold about you is inaccurate in any way, where appropriate, you may have your personal data corrected by us on request by having it:

• completed
• amended; and/or
• erased.

Please contact us to update any of your personal data or to request access to your personal data by addressing the “Information Officer” via:
Email: info@rejuvenceclinic.co.uk
We reserve the right to refuse to provide you with a copy of your personal data based on the exemptions set out in the Data Protection Act 1998, but if we do refuse we will give full reasons for our refusal and allow you to challenge our decision.

Where information is transferred outside of the EEA, we ensure that appropriate safeguards are in place to protect your information to the same or an equivalent level as would be found in UK and EU data protection legislation. The safeguards we use are:

• Ensuring the country is the subject of an EU adequacy decision; or
• Ensuring the company is a member of an adequate. Legally-binding scheme such as EU-US Privacy Shield; or
• Ensuring the contract includes ICO-approved model contract clauses; or
• Ensuring the organisation is subject to ICO-approved binding corporate rules or an ICO-approved code of conduct.

Under UK and EU data protection legislation, you have a number of rights with respect to your information. These include:

• The right to be informed about the information we hold about you
• The right of access to the information we hold about you
• The right to have any errors rectified
• The right to withdraw consent (where consent is the basis of processing)
• The right to object to processing

If you have any questions about the information we hold, how we use it or how to exercise these rights, please contact us using the contact details above or contact your account manager if you have one. You can also use the opt-out facilities provided in our marketing emails and in the settings on our website to change your preferences and consents at any time.

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

• your display preferences, such as contrast colour settings or font size if applicable
• if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
• if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of the website.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.